Last updated: 17 October 2026
At MeshSmith, we believe every creation deserves to reach you with care. Whether you order a handcrafted candle, a DIY kit, a custom 3D print, or a product from an independent seller, we aim to make the delivery experience clear and reliable.
MeshSmith primarily serves customers in India. Delivery availability depends on your postal code, the selected product, and the shipping capabilities of the relevant seller or fulfilment partner.
Orders can be placed only for locations supported at checkout.
Processing time refers to the time needed to confirm, prepare, pack, and dispatch an order. It is separate from courier transit time.
Typical processing expectations, subject to the product listing and order confirmation, are:
Products ordered together may have different dispatch dates.
Estimated delivery timelines depend on the shipping destination, courier network, product availability, and fulfilment location.
Where available, estimated delivery information will be displayed on the product page, at checkout, or in the order confirmation.
Delivery estimates are indicative and may change because of operational disruptions, weather conditions, public holidays, or other circumstances beyond reasonable control.
Shipping fees, if applicable, are calculated based on factors such as delivery location, parcel weight, product type, seller, and available delivery method.
Any applicable shipping charges will be shown before you confirm payment.
Free-shipping promotions may be offered from time to time, subject to their stated conditions.
Personalised products may require additional time for design preparation, customer approval, printing, assembly, curing, or finishing.
Production begins according to the requirements of the specific product and order. Delays in receiving required photographs, measurements, or approvals may affect the dispatch estimate.
If your order includes products from multiple marketplace sellers, items may be packed and shipped separately.
Each shipment may have its own tracking information and delivery timeline. Shipping charges may also vary by seller or shipment, as disclosed at checkout.
When tracking is available, we may share shipment updates through your account, email, SMS, or WhatsApp using the contact information provided at checkout.
Tracking information may take some time to become active after a shipment is handed over to the courier.
We aim to package products appropriately for transport, particularly fragile items such as candles, lamps, and decorative objects.
Packaging materials and methods may vary depending on the product and fulfilment partner.
If an item arrives damaged, please refer to our Returns & Refunds Policy.
Please provide a complete delivery address, accurate postal code, and reachable contact number.
If a delivery fails because of incorrect information or repeated unsuccessful delivery attempts, additional shipping charges may apply where permitted and disclosed.
Contact support promptly if you need to correct an address. Changes may not be possible after dispatch.
If an order is significantly delayed, lost in transit, or marked delivered without being received, please contact MeshSmith Support.
We will coordinate with the courier and relevant seller to investigate the issue and provide an appropriate resolution in accordance with applicable law and our policies.
International shipping is not offered unless explicitly made available for a particular order or destination.
MeshSmith Shipping Support
Email: support@meshsmith.in
WhatsApp: +91 9793397935
Website: meshsmith.in