Last updated: 17 October 2026
Welcome to MeshSmith, where creativity takes shape. These Terms of Service govern your access to and use of our website, meshsmith.in, and the products and services offered through it.
By accessing our website, creating an account, placing an order, or using our services, you agree to these Terms of Service and our related policies. Please read them carefully.
MeshSmith is a creative commerce platform offering handmade products, personalised gifts, home décor, DIY kits, 3D-printed creations, and other thoughtfully designed products.
MeshSmith may offer products directly and may also enable independent sellers, creators, artisans, and businesses to list and sell products through the platform.
Legal business operator: [Insert the verified legal name of the business operating MeshSmith].
You must be legally capable of entering into a binding agreement to purchase products or use our services. If you are under 18, you should use the platform under the supervision of a parent or legal guardian.
You agree to provide accurate account, contact, delivery, and payment information and to keep your login credentials secure.
We may restrict or suspend accounts involved in suspected fraud, misuse, unlawful activity, or violations of these terms.
We aim to present product descriptions, photographs, prices, and specifications accurately. However, minor differences may occur in handmade products, colours, textures, materials, dimensions, and finishing.
Handmade and made-to-order products may feature natural variations that are part of their unique character.
Product availability, pricing, specifications, and offers may change without prior notice. We reserve the right to correct errors and cancel affected orders, with applicable refunds where payment has already been collected.
Some products may be offered by independent third-party sellers. Where applicable, the relevant seller's identity, product details, and fulfilment information will be presented during the shopping experience.
Independent sellers are responsible for the accuracy, legality, safety, quality, and fulfilment of their products, subject to applicable law and their agreement with MeshSmith.
MeshSmith may facilitate order placement, payments, communication, support, returns, and dispute resolution. The responsibilities of MeshSmith and the seller will depend on the nature of the transaction and applicable law.
Nothing in these terms excludes any legal responsibility that MeshSmith or a seller cannot lawfully exclude.
Placing an order constitutes a request to purchase the selected products. An order is accepted when it is confirmed for processing, subject to availability, payment verification, and any applicable checks.
Payments may be processed through authorised third-party payment service providers. We do not require you to share your card PIN, banking password, or one-time password with MeshSmith staff.
Prices, taxes, shipping charges, and other applicable fees will be displayed during checkout before payment is completed.
We may cancel or hold orders where there is a pricing error, payment failure, suspected fraud, stock issue, delivery restriction, or other legitimate operational reason.
MeshSmith may offer personalised products, including custom 3D prints, lithophane lamps, engraved items, and other made-to-order creations.
You are responsible for checking the accuracy of names, photographs, measurements, spellings, colours, and other customisation details before confirming an order.
By submitting photographs, artwork, logos, designs, or other materials, you confirm that you have the necessary rights and permissions for their use in your order.
Custom orders may require additional production time. Cancellation and return eligibility may be limited once production has started, as described in our Returns & Refunds Policy and subject to applicable consumer rights.
Delivery availability, shipping charges, dispatch estimates, and delivery times depend on the product, destination, and fulfilment partner.
Estimated delivery dates are not guarantees. Delays may occur due to production requirements, courier disruptions, weather, public holidays, or circumstances beyond reasonable control.
For details, please read our Shipping Policy.
Returns, replacements, cancellations, and refunds are handled according to the product's eligibility, the nature of the issue, and our Returns & Refunds Policy.
Products that arrive damaged, defective, incorrect, or materially different from their description will be reviewed and addressed in accordance with applicable law.
You agree not to:
The MeshSmith name, branding, website design, original content, and other intellectual property belonging to MeshSmith or its licensors are protected by applicable law.
Product images, designs, and descriptions supplied by third-party sellers may remain the property of their respective owners.
You may not reproduce or commercially exploit protected content without appropriate permission.
When you submit reviews, photographs, or other content, you confirm that you have the right to share that material and that it is accurate and lawful.
You grant MeshSmith a non-exclusive licence to display and use that content for operating and promoting the platform, subject to applicable law and our Privacy Policy.
We may remove content that is abusive, misleading, unlawful, infringing, or otherwise violates these terms.
We work to keep MeshSmith accessible and reliable, but uninterrupted access cannot be guaranteed. Maintenance, technical failures, and third-party service disruptions may affect availability.
To the extent permitted by applicable law, MeshSmith is not responsible for indirect or consequential losses arising from use of the platform. Nothing in these terms limits rights or remedies that cannot legally be excluded, including applicable consumer protection rights.
Our collection and use of personal information are described in our Privacy Policy.
We may update these Terms of Service to reflect changes in our business, platform features, legal obligations, or operating practices. Updated terms will be posted on this page with a revised date.
These terms are governed by the laws of India. Disputes will be handled by the courts having jurisdiction under applicable law, without restricting mandatory consumer rights or statutory remedies.
For questions about these terms, orders, or the platform, please contact:
MeshSmith Support
Website: meshsmith.in
Email: support@meshsmith.in
WhatsApp: +91 9793397935
Business address: [Insert registered or customer-support address]